Professional » Telecare

Two ways to virtually connect.

Adjustments via Text Message

Instructions for your patients on how it works:

  1. Install the Rexton app on your smartphone and pair your hearing aids to your phone and the app.
  2. Activate TeleCare in the app.
  3. Send a text message from the Rexton app to your hearing care professional and let them know your concern.
  4. Your hearing care professional will make the necessary adjustments to your hearing aids from their computer. Afterwards, they’ll send those adjustments right to your phone!
  5. Open the Rexton app.
  6. Go to the “Professional” section of the app. You’ll see a notification letting you know your new adjustments are ready.
  7. Place your hearing aids close to your phone and tap “Apply.”
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Adjustments via Phone or Video Call

If your hearing aids have Bluetooth® streaming, you can get real-time adjustments to your hearing aids through a phone or video call.

 Here’s the process:

  1. Install the Rexton app on your smartphone and pair your hearing aids to the phone and the app.
  2. Activate TeleCare in the app.
  3. Make an appointment with your hearing care professional to make the adjustments.
  4. At the appointment time, open the Rexton app on your smartphone.
  5. When your hearing care professional calls, make sure to accept the call.
  6. You’ll get a notification from your hearing care professional asking for permission to make changes to your hearing aids.
  7. Tap “OK.” Your hearing care professional will now make real-time changes to your hearing aids!
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Rexton TeleCare Download